Privacy Policy

Introduction

helix data ar is committed to protecting your personal data and respecting your privacy. This policy explains how we collect, use, and safeguard your information when you use our website and services.

1. Data Collection

We collect the following types of personal data:

• Contact Information: name, email address, phone number
• Usage Data: IP address, browser type, pages visited
• Communication Data: messages sent through contact forms
• Cookie Data: preferences and session information

2. How We Use Your Data

Your personal data is used for:

• Responding to your inquiries and providing requested services
• Communicating about our services and updates
• Improving our website and service delivery
• Analyzing website usage and performance
• Complying with legal and regulatory requirements

3. Legal Basis for Processing

We process your data based on:

• Consent: for marketing communications and cookies
• Contract: to provide requested services
• Legitimate Interest: for business operations and improvements
• Legal Obligation: for compliance with Singapore PDPA and regulations

4. Data Retention

We retain your data for:

• Contact form submissions: 3 years
• Service records: 5 years
• Financial records: 7 years (legal requirement)
• Marketing data: until consent withdrawn

5. Your Rights

Under data protection law, you have the right to:

• Request access to your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to data processing
• Data portability
• Withdraw consent at any time
• Lodge a complaint with supervisory authorities

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including encryption, access controls, and regular security assessments.

7. Contact Information

For questions about our privacy practices, contact us at:

Email: [email protected]

Phone: +65 6519 2837

Address: 79 Robinson Road, #23-01, Singapore 068897